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Heart and Soul Counselling logo

First contact Phone Consult

15 minutes


In-person Counselling Session

75 minutes

$125 plus GST

Fees and Payment will be collected at the time of service.  Please note that fees may differ slightly between locations. You are invited to contact Jacqui with any questions or concerns.

Cancellation policy

24-hours’ notice for cancellation is required. A late cancellation fee of half the session fee will apply for all appointments not rescheduled or cancelled before this time.

No Show appointments will be charged the full fee, payable the same day via e-transfer.

The provider may also terminate counselling in the event the client has missed 3 appointments without calling to cancel 24 hours prior to the scheduled appointment.

Health Insurance

Jacqui is a member in good standing with the Association of Cooperative Counselling Therapists of Canada and the Canadian College of Professional Counsellors and Psychotherapists, holding the designations of RTC (membership #3205) or CCPCPR.Cand.  (membership #3158).

Please consult with your human resources department or your insurance company to determine whether your extended benefit plan covers Therapeutic Counselling provided by ACCT or CCPCP registrants. The following list includes insurance providers who have approved ACCT and/or CCPCP members' claims for mental health services. Approval of services and amount of remuneration may be determined by the insurance company based on the provider's qualifications and the terms of the client's coverage: Pacific Blue Cross, Pacific Life, Sunlife, Great West Life, Manulife, and other providers.

Name, address and phone number of  professional associations.

(ACCT) Association of Cooperative Counselling Therapists of Canada

Suite 200 - 1892 West Broadway
Vancouver BC V6J 1Y9 

License or registration number: #3205

Professional designation: RTCc

(CCPCP) Canadian College of Professional Counsellors and Psychotherapists

PO Box 23045, Vernon BC V1T 9L8, Canada

+1 250-558-7700 / +1 866-7.4-4828

License or registration number: #3158

Professional designation: CCPCPR-Cand. 

ACCT membership Excellent in counselling badge logo
CCPCP counselling membership badge logo


Payment will be made, at time of service. Cash, e-transfer, cheque, credit or debit cards are accepted. Receipts are issued at time of service and are in the name of those for whom service is provided.

No direct billing services are provided.​

Written Reports & Letters - The writing of reports and letters is charged on a per hour basis.

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